BeibeiYun Frequently Asked Questions
This article compiles common questions and answers about using BeibeiYun.
Account Related
Q: How do I register for BeibeiYun?
A: Visit the BeibeiYun website, click Register, and enter your email and password. You’ll need to verify your email after registration.
Q: What if I forget my password?
A: Click “Forgot Password” on the login page, enter your registered email, and follow the instructions to reset.
Plan Related
Q: What plans does BeibeiYun offer?
A: BeibeiYun offers 5 plans:
- 100G/month (Quarterly ¥42.90)
- 200G/month (Quarterly ¥62.90)
- 300G/month (Quarterly ¥94.90)
- 500G/month (Monthly ¥49.90)
- 1000G/month (Monthly ¥79.90)
Q: Which plan has the best value?
A: The 1000G monthly plan offers the best value at only ¥0.80 per 10G.
Q: What if I run out of traffic early?
A: You can purchase a reset pack (15 CNY/time), which doesn’t extend your subscription period, or wait for the next month’s reset.
Usage Related
Q: How many devices can I use simultaneously?
A: Up to 5 devices can be online at the same time. Personal use only, sharing is prohibited.
Q: Which platforms are supported?
A: Windows, macOS, iOS, Android and other major platforms are supported.
Q: Can I use BT/P2P downloads?
A: No. BeibeiYun blocks BT/P2P/PT related usage.
Payment Related
Q: What payment methods are accepted?
A: Alipay, WeChat Pay, and other major payment methods are supported.
Q: Can I get a refund?
A: Please refer to the official website or contact customer service for refund policies.
Other Questions
If you have other questions, you can:
- Join the BeibeiYun Telegram group
- Contact online customer service
We’re here to help!